Specialist Service Design & User Research
Delivering expert guidance on service design and user research, aligned with GDS standards to help government departments achieve successful digital transformation.
Expertise in Government Digital Transformation
Human Factors Studio Ltd offers specialist skills in service design and user research, focusing exclusively on UK government projects. With comprehensive experience in GDS standards and digital transformation, we ensure user-centred solutions that meet government needs effectively and efficiently.
10+
Years of GDS Experience
Multiple
Departments Supported
GDS expertise
Deep understanding of Government Digital Service standards driving compliant and effective digital solutions.
20+ years of experience
Over 10 years of delivering user research and service design specifically for UK government departments.
User-Centric services
Focused on research-led insights to design services that meet real user needs in government contexts.
Trusted partner
Proven track record of collaborating with government teams to support digital transformation initiatives.
